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Old 03-27-2020, 10:15 PM
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wombat146 wombat146 is offline
..aka Ona & lovin' the O

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Default Using Coupons in the Store

Hi everyone, here are the steps you need to do in order to make sure that your coupon works correctly.

Also, please note that when using any coupon, the following exclusions will apply:
***Exclusions: Not valid on bundles or commercial use items. Not valid during store-wide sales.***


Step 1: Sign into your store account.

Step 2: Find the product you wish to purchase with your coupon and click the Add to Cart button.

Step 3: Click the VIEW CART on the next screen that appears.

Step 4: On the this next screen add your coupon code. Then press the Submit button. (Note: It is a lot easier to copy and paste your coupon code, rather than typing it here as the code as to be exact, spaces and all.)

Step 5: After clicking the Submit button the coupon should now be applied to your order. You will see a little message at the bottom of your order with a red tick next to it, to let you know that the coupon has been applied.

Step 6: You can now proceed to the Checkout to complete your order.

Applying your code at the Checkout:

If you forget to put your code in, at Step 4 above, then you can enter your code on the Checkout screen as shown below:

Enter your code (copy and paste it) and CLICK the little arrow to apply the coupon to your order.

After clicking the arrow, your order should now reflect the coupon discount, proceed as you would normally to complete your order. If it doesn't show the discount, the coupon code has NOT applied. Do not check out or you will be charged the full price without the discount. Be sure that you've clicked that little arrow next to the box.

ALWAYS tick that little "I agree to the terms......" acknowledgement, whether you use a coupon or not.

If the coupon does not work for any reason, please let the person who sent it to you know that you are having problems, and let them know what the error message is saying ie. "Expiry date error; or not valid; etc " so that we can get it fixed for you.

Any questions? then please ask away here.

Attached Images
File Type: jpg add-to-cart.jpg (147.5 KB, 21 views)
File Type: jpg view-cart.jpg (120.7 KB, 22 views)
File Type: jpg add-coupon.jpg (69.2 KB, 22 views)
File Type: jpg coupon-has-been-applied.jpg (55.4 KB, 22 views)
File Type: jpg checkout-screen.jpg (69.8 KB, 21 views)

Last edited by VickiStegall; 03-29-2020 at 03:44 PM.
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Old 03-29-2020, 03:44 PM
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VickiStegall VickiStegall is offline

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Join Date: Aug 2006
Posts: 21,170

Thanks Ona!

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